Such a shame their quality control and customer service lets them down so badly. The REALLY annoying thing is that when the wheel DOES actually work it’s apparently really rather good. If you return it to the retailer for a replacement, the new wheel is just as likely to be broken. Worst of all, if you want to eventually use the wheel, you HAVE to go through the RMA. I’ve had to RMA things before (360 red ring of death, anyone), but I’ve never experience such a poor service as I have received from Thrustmaster. It’s been over a month since I bought the thing and I’ve had about 5 minutes use out of it in total! Mine went up in smoke within moments of first using it - then after going through their lengthy and inept RMA procedure the wheel came back…STILL BROKEN. I certainly won’t be buying another one of their products. I agree - Thrustmaster’s quality control is appalling. I do own other Thrustmaster products (the HOTAS Warthog system) which I am very happy with, but I will most likely not consider Thrustmaster again when looking for a new racing wheel. I don’t have a Fanatec wheel or any other Fanatec product so I really don’t know if they have any problems nor does it directly affect me if they do. ![]() Then I also pointed out my obvious disappointment with the evident lack of quality in this Thrustmaster product, something that I am obviously not alone in experiencing. I started it by asking for help/suggestions with my 2nd defective Thrustmaster TX wheel and now that I have determined that I am not realistically ever going to get it back in working order, and also no longer able to get it replaced from the seller (Amazon UK), the final outcome being that I an returning it for a refund. I don’t really see the point of bringing up Fanatec in this thread? Not looking forward to sending this wheel back for a replacement again, it is a major hassle, takes too long and I want to get back playing Forza Horizon 2…Īny ideas/suggestions what to do would be much appreciated. I have also (again) connected the wheel to my PC where it works fine, all buttons etc. I have gone through the full ‘USB reset’ guide from Thrustmaster (fully power the console off, remove power cable, connect the wheel and then the power cable again, turn the console on using the button on the front and using no other controller before I try to use the wheel again) and it does nothing. ![]() The wheel still has power and the leds are lit, but no matter what I do the Xbox no longer responds to it. But a couple seconds later the Xbox no longer takes any input at all from the wheel. My problem now is that when I connect the wheel to the Xbox it does the full calibration procedure (spinning back and forth) and if I quickly press a button or two after that it responds to that also. ![]() So, I am already on my second TX wheel (on the first the D-Pad stopped working so I had it replaced).
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